Refund Policy for CPR Courses

1. General Policy

All course fees must be paid in full at the time of registration to secure your spot. Spaces are limited, and course preparation involves scheduling instructors, reserving facilities, purchasing online materials, and preparing training equipment.

Refunds, transfers, or credits are issued according to the terms below.

2. Cancellations by the Student

  • More than 7 days before the course start date:

    You may receive a full refund, less any non-refundable processing fees (e.g., credit card or registration fees).

  • Up to 48 hours before the course:

    You may receive a 50% refund or a 100% course credit toward a future course within 3 months.

  • Within 24 hours the course or no-show:

    No refund will be issued, but a reschedule or course transfer may be possible depending on availability.

3. Cancellations by Scuba Sasquatch

If we must cancel or postpone a course due to weather, facility issues, instructor illness, or low enrollment, students may choose between:

  • A full refund, or

  • Free rescheduling to a future date.

4. Course Incompletes

If a student begins but does not complete a course:

  • Refunds are not issued within 24 hours of the course start time.

  • Students may be offered the opportunity to complete the remaining sessions at a later date for a retraining fee, depending on instructor and facility availability.

5. Medical Issues

If a student cannot participate due to a verified medical condition:

  • A course credit (valid for 12 months) will be issued once documentation from a physician is provided before the scheduled class start date.

6. Digital Materials & Certifications

Once eLearning materials or certification codes have been issued, these costs are non-refundable, even if the student withdraws or reschedules.

7. How to Request a Refund or Credit

All refund or reschedule requests can be requested through the system or submitted in writing via email to info@scubasasquatch.com. Please include your name, course date, and reason for the request.

8. Contact

Scuba Sasquatch

Email: scubasasquatch@gmail.com

Website: www.scubasasquatch.com